Another Hellish Day...

Even before the working hours started and the customers came in, I'm sure all of my co-workers shared the same thoughts as I: We're all going to die.


Of course we are, considering there was a whopping damn enormous booking of like, 40 people, and two of our veteran waitresses were missing. And one of our dishwasher/kitchenhand was on a holiday.
Luckily, the big table spared us with many different kinds of torture by ordering a banquet.


We only had 3 waitresses (two of which were underage, and one was still new), one dishwasher/kitchenhand (the dishes piled up so high there was no where to go), three chefs who switches roles (stir-fry, curry, entree), and one bartender, who also does the cashier (including picking up the phone and doing takeaways). 
And then there's me, who's been running around doing different jobs throughout the day. I started off on Spring Roll making duty. I was still making them until around 6.30pm when the evil customers forced me to the cashier because the other cashier had to do the drinks (I can't, though I know how to, since I'm still underage). I did the cashier for about 10 minutes, did the takeaways for about 25 more minutes, then did the entrees for around 15 more minutes. Then I had to returned to my Spring Roll making duty because the orders forced me to do so. I looked at my watch and was SHOCKED to see that it wasn't even 7.30pm yet.
I then ran around the back helping the kitchenhand whilst making Spring Rolls at the same time. I also went and did the dishes for a period of approximately 5 minutes until my mum who was one of the chefs called me to go do something that I can't remember. Though I do remember returning to my Spring Rolls making duty after that, though.


But, it was still another hellish day. It was one of those horribly busy days, which of we just all wish that the customers would disappear into the side of the earth. 


I was halfway to death when an annoying phone call rang. I said, "Takeaway is 45 minutes wait", but the guy insisted on ordering. And what annoyed me was how he ordered without knowing our menu; it took the extra asking time. And he also ordered Spring Rolls, which meant I have to go make some more. Damn him. Anyways, they ended up getting their order 30 minutes late. Because it was one of those hellish days.


I remember about 10-15 people asking when the heck their food is coming...
...while the chefs are about to die...
...and the waitresses about to collapse...
...and the kitchenhand about to faint...
AND THEY STILL WANT THEIR FOOD.
Yep. I consider all customers on a hellish day EVIL.


It's a hellish horribly busy day when; 
-at least 5 people has to wait extra time for their takeaways even though it was pass the waiting time that were told to them, (and they end up glaring at the innocent cashier)
-at least 3 tables ask when their food is going to come
-at least 1 table complains and asks for some sort of compensation
-at least 3 orders of drinks is piled up on the bar for around 5 minutes until someone actually goes up and do it
-at least 1 phone call is lost during the course of the day
-there is at least one time when there's no space to fit anymore dirty glasses because the earlier round was yet to be washed


Well, I can sort of understand how they'd be angry when they have to wait for 1 hour for just one dish.
But we go by the order they come in; it's unfair to skip the order and give someone else the food first.
SO DEAL WITH IT, IF YOU WANT GOOD, DELICIOUS, AWESOME FOOD!!


After working at a restaurant where hellish horribly busy days occur frequently, my patience has increased by a HUGE amount, and I feel that half an hour is such a short period of time. It really is.


Anyways, all of the staffs that day finished at 10pm, the earliest (otherwise, the two remaining chefs finished sometime after 11pm). The two underage waitresses usually finishes at 9pm, but there was so many tables left that needed cleaning that they decided to stay and finish up. ><


After the customers left, we still had to wipe the tables clean, carry the tables inside, and also add up all of the  bills to find the income (my job. :) ), and also clean the kitchen, pots, pans, wok, etc.


Customers might not realise it, especially evil customers, but it's tiring running a restaurant.
I don't even get free time after school and before work anymore, since I'm on Spring Rolls and Curry Puffs making duty while the boss is away on a holiday. DX 
My mum doesn't even get to eat dinner sometimes.
And she went to bed at 3.30am yesterday, while I went at 2.30am, since she has to add up all the incomes, profits, etc and stuff for when the boss comes back... (I helped. That, and we got home at 12pm.)


I hate hellish horribly busy days. They make me want to die. ^^